1. Customer Testimonials for Ray Wakley RV Center in Erie, PA


  1. I so appreciated the help I found at Ray Wakley’s RV. As a first-time RV buyer, I found the sales and tech service staff (and others) both courteous and informative at every turn. I was treated fairly at every step of the journey. It all began with a fair price, and then moved forward with courtesy and useful information. They even took care of the return of my rental car to “Enterprise” (i.e., a courtesy, for sure). I am delighted with my purchase (still learning the basics:) and I wish to thank you all very much:).

    Betty W

    2014 Winnebago Era

    Salesperson: Chris Wakley

    Purchased our class A, a year ago. We live in Seattle, Washington and were running out of time due to the winter weather closing in upon the northern part of the US. Our salesman, Chris, went the extra mile and really were key to answering all my endless questions, provided a ton of additional photos and information requested. Bonnie also stepped up and provided the invaluable help we needed to clear up some confusion that our credit union had with our purchase. Additionally, one of their techs worked the weekend to ensure our rig would be ready as we drove out to Erie. It was a leap of faith, but they did not disappoint. We had to out run a blizzard that closed the northern route back home to Washington state when we drove out. As soon as I arrived, they made me feel very welcome and worked hard to resolve each item we had on our walkthrough. I was motivated to leave before the incoming storm arrived. But they wanted to ensure we were in good shape to travel to Texas and visit family for several days and then take the longer over 3500 mile southern route back to Washington state. Our rig performed very well and was a wonderful home away from home. There were a couple of minor outstanding items we had to address long distance that took a little time to resolve. But they stuck with us and stood behind everything they said they would do. I am very glad and happy with the service we received during and after the sale. I feel we are very fortunate to have purchased from these folks.

    Thomas Donchess

    Winnebago Forza

    Salesperson: Chris Wakley

    A kind of crazy German couple entered Ray Wakley's and ended up immediately with Chris, telling him "We want to buy a used RV, now!" It was a perfect experience with Chris! We ended up buying a 29ft Itasca Sunova 2006 in nearly perfect condition. We did request an oil change with the engine, generator, and transmission which was done according to our travel plans; in addition, Chris offered us to walk around the shop and choose some required kit. (Since it's our first RV in the US, we needed water hose, sewer hose, ....). Handing over the vehicle was done in a cozy, warm place (there was a blizzard outside when we left), and really everything was showed and tested. If you need stuff for the RV and are in the area: stop over there and you'll be satisfied. Thx to all (and esp Chris)! Thomas

    Thomas Mitschke

    2006 Itasca Sunova Class A

    Salesperson: Chris Wakley

    My wife and I recently purchased a new 2017 Rockwood Signature Ultra Lite 8311WS from your dealership. We traded in a 2016 Rockwood Mini Lite 2504S that we purchased from you new in the spring of 2016. We would just like to thank you for the excellent experience we had had in buying both of these trailers from you. Chris, Bonnie and Josh were all top notch!! We have also used the service department for a couple things and the experience has been the same....great. Thanks again and we wish you a successful year. Congrats on 40 years!

    Jamie and Sandra Reynolds

    Rockwood Signature Ultra Lite 8311WS

    Salesperson: Chris Wakley

    We recently just bought our 3rd travel trailer with the 3rd being purchased @ Wakely's. This experience out ranked any other RV sales that we have ever dealt with. Our first encounter was with Steve Rizzo in sales. Even though this is our 3rd trailer he told us about many details that we did not know. He was very pleasant, great sense of humor and did not push us into any decisions. Steve Rizzo and Chris in service gave us a very detailed tour of our new camper before we left the lot. The was a manufacturer malfunction the found and the part is on backorder. They told us that they will come to our home in Meadville PA to install the new part. By far, the team at Wakley's is outstanding. We will highly recommend you to our camping friends.

    Bruce and Shelley R.

    Salesperson: Steve Rizzo

    We just traded our 4 year old Class A RV for a new 2017 Winnebago Sightseer 35G at Ray Wakley's. The trip to Erie from Iowa (where Winnebago's are manufactured, by the way) was well worth it. We feel we got a very fair trade-in value for our old RV and the experience (on-line shopping, communicating with our sales representative Darrin Klein, adding our needed extras, and closing the deal in Erie) was really, really simple, comfortable, and professionally handled. The walk-through and orientation with our new RV was thorough and all of our questions were answered. The RV prep was comprehensive and the unit was beautiful in and out. Bonnie was very helpful and made the paperwork and financing part of the deal very efficient and painless. We met the owner Ray Wakley, who is sincere, genuine, and is running a real customer-oriented family business. We left Erie feeling feeling satisfied, comfortable we had made a good decision to use this dealership, and thankful we had gone a bit out of our usual comfort zone to buy an RV on-line, rather from a local dealership. Overall, this has been a great experience. Thanks!!!

    Douglas H

    2017 Winnebago Sightseer 35G

    Salesperson: Darrin Klein

    Darrin is a great sales person. No pressure. Went out of his way to discribe and show us a used travel trailer we had chosen. A few things needed fixing and he agreed. Aaron, shop for an, did an excellent job fixing a floor problem and went well beyond what was necessary. These people want an rv leaving unless it is right and ready for use. Traveled from North Carolina and would do it again to deal with them!

    Samuel A.

    Travel Trailer

    Salesperson: Darrin

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  2. MY wife and I recently purchased a 2018 Winnebago 2106 fbs from Wakley's. We had been researching and looking for the past two years and talked with other dealers in the area to compare all aspects of their way of doing business before deciding on dealing with Wakley's. We dealt with Chris Wakley who knew the products well and had a low pressure sales approach. He gave us options and time to consider before committing. The purchase went smoothly with only a couple of minor issues that were handled promptly. The entire team at Wakley's has a family oriented approach to doing business and is, in our opinion, the difference that sets them apart from the usual high pressure sales tactics. If you are in the market for a RV or just want to browse and consider various options we recommend Wakley's !!

    Joe Amy

    2018 Winnebago Micro Minnie 2106FBS

    Salesperson: Chris Wakley

    GREAT EXPERIENCE! I have never had good experiences buying and trading vehicles, but I recently traded my motorhome for a larger one at Wakley’s RV. I shopped at Wakley’s RV because I’d heard of their good reputation from friends who have done business with them and because of the reviews I’d read online. As a former Customer Service person, I can say that Wakley’s RV passed with flying colors! From the moment I met my salesman, Chris, it seemed that my satisfaction was his main goal. He, as well as every other person I spoke with at the dealership, was very easy to talk with and very accommodating. I was impressed with his hands-on approach with every step and his communication with every other person involved throughout the entire process of making the sale. I was made to feel very comfortable and very confident about my purchase. I couldn’t have asked for a better experience!

    Dorene F

    2015 Coachmen Leprechaun 260DS

    Salesperson: Chris Wakley

    We've been RVing for many years and have had numerous need of service or recommendations for available solutions to concerns or problems. Wakley's has treated us with the utmost professionalism and industry knowledge that put our minds at easy in a way we are not accustomed to. I highly recommend this very skilled group and trust them with one of my most valued assets.

    Tom Van Dette

    We can't say enough good things about Wakley's RV Center. We were first time RV buyers and had lots of questions. Steve Rizzo and the rest of the staff were very knowledgeable and patient. We wanted to buy from a local dealership so kept checking their website for stock and finally found something. If you are looking for new or used, Wakley's is the place to go. We can't wait to take our 2017 Winnebago View on its first trip. Thanks again for the awesome experience. Congrats on 40 years! Keith & Lou Ann

    Keith and Lou Ann Etzel

    2017 Winnebago View

    Salesperson: Steve Rizzo

    Purchased a new Coachman Leprechaun. Entire staff was great. The unit was missing the outside propane stove and the SD card for the GPS unit. Both were ordered immediately and I was notified when they arrived.I would buy from this organization again... Thank You

    Dave & Renee A.

    The Best From Start To Finish

    Salesperson: Chris Wakley

    The whole staff are great to work with!

    Raymond M.

    Have recommended you to a lot of people.

    Salesperson: Steve Rizzo

    We purchased our Coachmen 319DS a few days after the trade show in Erie, PA. We met with Ray himself and had a great experience. He was fair in dealing and frank with us during discussions of options. The pricing was fair and in line with other suppliers across the country. The RV had to be ordered from the factory which took a little longer than expected, but was here in plenty of time for our first trip of the year. The coach arrived as we specified. The sales support by Darrin during the time of ordering to delivery was excellent. Aaron get two thumbs up for his thorough and patient walk through of our unit. We left with a good understanding of the features and maintenance requirements. GREAT ORGANIZATION, HIGHLY RECOMMENDED.

    Gordon C.

    EXCELLENT VALUE, GREAT SERVICE

    Salesperson: Darrin


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